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Understand key principles about communicating with stakeholders to build positive relationships and create genuine value for stakeholders and sports organisations.

Every company is legally obliged to keep certain specified registers, books and records to reflect the operation of its business. The company secretary or governance lead’s primary responsibility is to see that they are properly maintained and kept up to date.

Significant advancements in the field of information and communication have radically increased the ease with which data may be collected, transmitted, stored, manipulated and, most importantly, disseminated.

The board should report to its members or shareholders and key stakeholders on how it has taken the impact on them into account when making decisions.

How the voice of influential stakeholder groups is reflected in the decision making by sports organisations will reflect how seriously a stakeholder-inclusive approach is taken.

The Freedom of Information (FoI) Act 2000 gives members of the public the right to access information held by public bodies.

Useful tools for understanding stakeholder engagement

Useful tools for information management