Reporting on stakeholder engagement

The board should report to its members or shareholders and key stakeholders on how it has taken the impact on them into account when making decisions. The board should provide feedback to those stakeholders with whom it has engaged, which should be tailored to the different groups. Reporting on how boards have considered the impact of their actions on stakeholders is key to establishing trust and demonstrating transparency and accountability.

Primarily, reporting is done through the annual report. Other reporting such as separate corporate social responsibility reports and the company website should be used as needed by sports organisations.

In the annual report, stakeholder identification and engagement should be put in the context of the organisation’s reporting on its wider business model and governance arrangements to provide a picture of how these contribute to the long-term success of the organisation and how directors have performed their duties. It should not be treated as a separate activity that can be ‘tacked on’ to existing reporting.

Stakeholder engagement reporting should cover the following three questions:

• Who are the key stakeholders?
• How does the board hear from its key stak